Testing tolerance and endurance in Amherst, MA

Testing tolerance and endurance in Amherst, MA

Half a dozen tents were visible as I gazed out the third-floor window of Bartlett while waiting for discussion to begin in a course on postcolonial literature. My view of the tents was shrouded by pale yellow and brown autumn leaves that refuse to fall, despite the devastating snowstorm that recently wreaked havoc to the trees and, collaterally, the power grid. Or is it the other way around?

Occupy.

Occupation.

. . . “have sexual intercourse with” . . .

Gazing out the window this morning, I marveled at the surreality of the moment: students busily focused on an in-class writing assignment while elsewhere police chase protesters from city squares to college campuses and off of them, too. I wonder what mixture of fear and hope inspires the activists, considering ways I can provide support. My curiosity includes the mindset of bystanders and critics: those who cannot be bothered or see no point, and those who have a problem with the demonstrations of collective action, the insistence on public participation in the guts of democracy.

I remembered that there was something reassuring about people resuming normal routines as soon as possible after snowtober, even though it was also unsettling that most people’s response to disaster seems to be to continue going on in the way one always has.

Life and Debt with No Telephone to Heaven

“That was the worst of being a servant. The waiting around for cuffy-pretend-backra or backra-fe-true while your life passed, the people in the house assuming your time was worthless.”

Michelle Cliff 1987:  19

It is a random synchronicity that I am interpreting an undergraduate course in postcolonial literature while Occupy Wall Street unfolds in biographical and historical time. Nonetheless, I am struck (again) that the descendents of former colonizers are discovering major faults in the system. Now, many white middle-class lives are passing in thrall to a financial engine that eats culture, discarding and replacing human cogs at whim.

OWS: The Defining Symbol of this Generation?

“[Occupy] is bigger than the 2012 elections…this is something that’s going to grow and grow and grow. This is America, this is America bubbling up to the surface… This is something… that is earthquake…you know – seismic.”

Lupe Fiasco on The Stream

A friend working on some Twitter research has created a visualization of  Tweets containing the word “occupy.” Watching the barrage of names, emotions, attitudes, accusations, reports, insults could seep in like a bad dream, the social miasma of our times unfolding in real time. It is too easy to get lost in the public sphere as an impenetrable discussion zone of colliding billiard balls. A privileged few political themes crash and spin off each other in crazy, chaotic directions. I find articulate voices making sense of what’s happening among hip hop artists who are using their art to engage issues of social justice. At AJstream, Derrick Ashong asks Lupe Fiasco and Basim Usmani why the clear point of the Occupy movement – ECONOMIC JUSTICE – is not translating to mainstream media.

“This new generation that’s at Occupy Wall Street . . . coming out of high school now, they’ve got the Arab Spring, they’ve got, seen the election of Obama, people power, I think that my generation could learn a lot from the one that’s coming up, that I see out at the Occupies, I think that those people actually believe earnestly that they can change things.”

Basim Usmani, The Kominas

Navigating through the inertia of the force of old ideas requires calm thinking and the ability to reflect on multiple and diverse perspectives. I take heart from the intelligence displayed both by this hopeful generation coming up now and the results of last week’s elections, which the New York Times opined as

“…an overdue return of common sense to government policy in many states. Many voters are tired of legislation driven more by ideology than practicality, of measures that impoverish the middle class or deprive people of basic rights in order to prove some discredited economic theory or cultural belief . . . . It is not clear that [November 9th's] votes add up to a national trend that will have an effect on 2012 or even the deadlock in Congress. But they do offer a ray of hope to any candidate who runs on pragmatic solutions, not magical realism, to create jobs and reduce the pressures of inequality on the middle class and the poor.”

Kick and Push (a.k.a. Muslim Skateboarding – Building Skateastan! Check out The Stream)

The challenge of this age is whether we – homo sapiens – can harness conversation about the many challenges, obstacles, and perspectives on these matters and turn our talk to collaborative, productive problem-solving. Rather than hard military aggression and police deployment, perhaps it is not too soon to be soft and yielding in order to cultivate collaboration.

Popularity: 2% [?]

In all of the years of researching and taking courses / training in crisis communications – one group has not been mentioned as much as others.  This audience group is the deaf community.  How do we go about in making sure that this audience group gets the same information about an emergency or crisis like all of our other audiences?

~ Karen Freberg, Ph.D.
Assistant Professor in Strategic Communication at the University of Louisville

Does the Deaf Community need sign language interpretation for emergencies?

Does the Deaf Community Need ASL Interpretation for Emergencies?

Long before today’s nationwide test of the Emergency Alert System, the National Association of the Deaf (NAD) advocated for improved accessibility to emergency warnings with the Federal Communications Commission (FCC) and the Federal Emergency Management Agency (FEMA). In response, FEMA made a video with American Sign Language explaining that old technology prevents full communication access to the Deaf and asking Deaf and Hard-of-Hearing people not to worry because, “this is only a test.”

Exclusive design?

However this is not “just” any old test. According to the Chief of the FCC’s Public Safety and Homeland Security Bureau, “This test is vital to ensuring that the EAS, the primary alerting system available to the American public, works as designed” (emphasis added).  Chief James A Barnett explains, “the EAS is a media communications-based alerting system designed to transmit emergency alerts and warnings to the American public . . . providing vital information in crises, and the system is designed to work when nothing else does” (emphasis added).

Only One Way of Communicating?

My career as an American Sign Language/English interpreter, along with graduate study in the field of Communication, gives me reason to wonder at the insistence on a one-size-fits-all method of communicating emergency warnings.  Of course this makes sense from the topmost levels of the communication hierarchy, but at some point the local takes over.  Is text enough?  Are captions (assuming they are even provided!) adequate for catching the attention of a Deaf person in order to warn them of an impending crisis? Why not supplement outdated technology with live interpretation?

Getting Real – or Postponing It?

The national Registry of Interpreters for the Deaf (RID) has a Working Group developing a Standard Practice Paper on Emergency Interpreting. While the draft is under administrative review, efforts to properly train interpreters for integration into emergency planning and response were begun at a Florida State RID workshop in October. Meanwhile, information to guide Emergency Managers and First Responders in working with Sign Language Interpreter strike teams was presented in September at Getting Real II: Promising Practices in Inclusive Emergency Management for the Whole Community.

Deaf Tweet-In to Teach about communication access!

“One final note, for the communities that are deaf or hard of hearing, there is a special evaluation of how emergency alert information is transmitted to these communities. Emergency agencies are being encouraged to use the hashtag #demx during this EAS test so that social media can be evaluated for its effectiveness in reaching populations which may not hear the emergency alert.” ~ Clark Regional Emergency Services Agency

#demx introduced a few days before the test

#demx introduced a few days before the test

Why do Deaf Americans have to keep waiting for the majority to decide to protect everyone?  Why are Deaf Americans being told – yet again – to wait until … when?  The obvious, logical, and easy solution to inadequate captioning technology is to have sign language interpreters on contract for emergency interpreting. Despite years of advocacy from Deaf individuals within their communities and organizations, as well as at the institutional level by the National Association of the Deaf, provision of communication access is apparently such a low priority that the first national test is going to happen without any backup plan.

What are Deaf people to do if (when) there is a real emergency?

Where’s the ASL?

But maybe I assume sign language interpretation is the answer.  I designed an action research study to learn what the Deaf community needs.  The lead time has been extremely short, and the Deaf community may be experiencing “EAS fatigue”, however some traction on Twitter from social media users in emergency management and a loose network of deaf and hard-of-hearing individuals suggests that a useful conversation may occur today about creating a warning system that effectively includes this neglected population.

Please read the Guidelines for Tweeting to #demx and follow @Deaf_Emergency, @stephjoke and @XpressiveHandz

Popularity: 3% [?]

Twittersphere
@Deaf_Emergency
#demx

All Communication Coordinators, First Responders, and everyone with duties in the Incident Command Structure as well as reporters, journalists, meteorologists, and news media editors, non-Deaf observers, and digital volunteers are invited to use the November 9th test of the Emergency Alert System (EAS) to participate in a social media communication experiment with Deaf citizens of the United States.

One of the stated goals of FEMA/Homeland Security’s first-ever, national-level test is to “identify any areas for improvements in the operation of the system during an emergency.”

The #demx research project investigates whether emergency warnings reach the Deaf community in a timely and understandable manner.

All officials involved in disseminating the warning are asked to Tweet about EAS activities specific to communicating with the American Deaf Community, using the Twitter hashtag: #demx

Deaf EMergency X

Using the label “Deaf Emergency” is itself a test to see if these words catch the Deaf eye better than current methods. The “X” stands for any variable: sometimes there is advance warning of an approaching hazard (such as a hurricane or winter storm), but part of what makes a crisis an emergency is that it happens suddenly and unpredictably: you do not know you are in danger, or why, until the disaster has already happened.

The practical outcomes of this research study are two-fold.

  1. Deaf persons will learn more about the emergency response infrastructure, including the need for self-responsibility for planning and preparing in advance.
  2. Emergency Managers, First Responders, and Volunteer Care Organizations will learn more about failures and successes with appropriate and adequate accommodations for communicating with Deaf citizens, including improvements to live captioning systems and the integration of professional sign language interpreters into long-term mitigation planning.

One-Way or Two-Way Communication?

While the EAS test is specifically designed to get the warning out, there are also serious concerns about how well First Responders engage Deaf individuals who have been harmed or are at risk of harm because of a disaster situation.

This research project is an effort to bring the needs of the Deaf community more clearly into view for visionaries within the field of Emergency Management.

Twittersphere
@Deaf_Emergency
#demx

Popularity: 6% [?]

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